My Requests

Description
Enhance the user experience, security, and flexibility of your organisations access to the My Maintenance System. The My Requests App makes logging requests on the go easier and offers seamless and secure login via Single Sign-on or Active Directory. Quickly and easily log new requests including the ability to document issues with photos or video.

Key Features

Simple and Intuitive
Logging requests from a mobile device has never been so easy using the My Requests App. Creating a new request is quick and simple and the app has camera integration enabling requestors to take and upload both photos and videos of their issues.

Secure Single Sign-On (SSO)
Manage and gain secure access to your My Maintenance Request Forms with this app that offers a hassle-free login experience by enabling Single Sign-on functionality. Access multiple My Maintenance sites easily within the app with just one set of credentials. Say goodbye to password fatigue and streamline maintenance request workflow.

Active Directory / Microsoft Entra ID
Seamlessly connect the app to your organisations Active Directory or Microsoft Entra ID for a centralised and efficient user management system. Ensure that only authorised personnel have access to your My Maintenance Request Forms, enhancing overall security – simply.

Customise User Access Groups Easily
Tailor access permissions with ease. My Requests when integrated with Active Directory or Microsoft Entra ID allows administrators to create and manage access groups, ensuring only selected individuals can access request forms. Revise permissions quickly and easily when users join or leave the organisation.

Easy Administration
Whether your team is spread across offices or continents, My Requests ensures secure access globally, while allowing administrators to maintain local control over user access policies. The intuitive admin dashboard makes it easy for My Maintenance IT administrators to self-configure user access, keeping control very simply.